Support
We answer within two working days.
Email hello@greenspecs.app. Tell us which product or store it is about, and add a screenshot if you can.
Common questions
How is a score worked out? Five signals, each worth up to 20 points. The app explains them under How we score.
A score looks wrong. Tap the rating buttons under the result, or email us with the product name. A person reads every report.
Can a brand pay to change its grade? No. Brands can send us evidence, such as a certificate. We check it before it counts.
How do I delete my data? In the app, open Menu, then Delete my data, and tap the button twice. Or email hello@greenspecs.app.
GreenSpecs for Shopify
Adding the grade to your store. Open the GreenSpecs app in your Shopify admin. Choose Add to product pages, and Show grades on collection pages if you want them there too. Then save in the theme editor.
A product shows "Not yet scored". Keep the GreenSpecs app open while it grades your listings. You can hide the label in the block's settings.
A grade is based on wrong information. Choose Report a data error next to the product. A person reviews it. You cannot edit a grade yourself, and neither can anyone else.
How we handle data: privacy policy.